Essentially every large company operating any kind of customer support on social media is lying to you by your standards. This kind of customer support role is a low paid crappy job, and there is a l… (View Post)

He really is dumb. (View Post)

Those might be automated replies. A lot of big companies use sentiment analysis for customer support functions. So if the BA Twitter bot sees a positive tweet it responds in order to make sure more p… (View Post)

Hopefully this might rub off on some other parts of government. There are clearly some smart people working very hard, and it would be nice to apply some of the skills and knowledge on other projects. (View Post)

Basically we assume the measured antibody production is indicative of an immune response that will provide protection, the Germans are saying you haven't proved it does, even if the response is … (View Post)