Yes, I've had that. Soul destroying I'm still on hold, btw At least these days you can put it on mobile speakerphone and do other stuff all over the gaff, as you wait. My beautiful siting r… (View Post)

It is increasingly hard to believe that within living memory we efficiently ran the biggest empire in the history of the world, acquired by our mighty forefathers What a descent, what a dismal fall (View Post)

HMRC are losing me money AGAIN I now have to call them AGAIN to chase up documents I should have had decades ago Even better? - my accountant tells me average waiting time to get through on the phone… (View Post)

It's weird how some bits of the system work really well, whereas others are abysmal HMRC are definitely at the abysmal end of the spectrum. And yet the UK Passport Office is now super efficient … (View Post)

I used to object to ID cards on principle. Very very firmly. Passionately Now I find I don't really care, as so much of our data is available to everyone, via phones, social media, everything. A… (View Post)