Anecdote klaxon: Just had a fascinating discussion with a customer. He came in to pick up a book he'd ordered, and grabbed a copy of Rory Stewart to go with it, so we got talking politics. He's a lit… (View Post)
On computer programs and bugs, a colleague of mine many years ago used to have a policy of leaving one small bug unfixed - highlighted to users and well-documented for coders, with information on how… (View Post)